After many months of research and seeking quotations, we decided to sign a contract with Sunstainable and so far we do not regret it.
There were no hidden extras or possible extras, as it was the case with most of the other quotes. The total cost was exactly as it was quoted.
From the time of signing the contract the installation was surprisingly quick and on the exact date promised. We were particularly impressed with the two installers, who despite travelling over 300km did the installation of 3kW in one day. They were very professional without taking any shortcuts and the quality of work could not be faulted. We appreciated their friendly disposition and any questions we had were answered without hesitation.
All the paper work for inspection and installation of the solar meter was processed without delay by Sunstainable and their installer. Inspection was done within a week from installation and the solar meter installed within 4 weeks.
Our system is operational since 1 June and we are happy with its performance.
We would not hesitate to recommend Sunstainable Pty Ltd to anybody considering installing a solar system.
Following a search for a Solar Energy provider this year we were fortunate to find Sunstainable Pty Ltd.
Our first impression of this company was one of excellent presentation and great attention to detail by Sabreen Syeda the Business Development Manager.
It was obvious to us that Sabreen is experienced in solar energy technology as she understood our requirements and gave us valuable and sound advice with regard to our options. At no time did we feel pressured to make a purchase and were given plenty of time to discuss with Sabreen the advantages and disadvantages of the solar system we were most interested in. Following Sabreen’s advice we decided on a 2.28Kw system which has proven to be an excellent choice.
Within a week Mark and Kieran arrived to install our solar power system. An entire day had been allocated for this task, thereby ensuring that the installers had enough time to provide a quality service. Mark explained the entire process to me, answered my questions and proudly demonstrated the superior Sunstainable product.
Within a short time of the installation completion we received a phone call from Sabreen inquiring as to how our solar energy system was performing, asking if there were any issues and informing us that we could contact her at any time if we had any questions, this was very much appreciated.
Sunstainable Pty Ltd has proved to be a great choice providing us with Australian designed Suntech panels and a German made Sunny boy inverter. The installation quality is of a high standard and we are more than pleased with our choice.
Sunstainable Pty Ltd has exceeded all of our expectations in both their sales and after sales service and we can highly recommend them to anyone looking for a solar energy system.
I write to commend Sunstainable Pty Ltd and its staff and representatives for their good work in installing a solar electricity system on the roof of our home in rural Victoria.
From start to finish our experience was positive. The sales persons were knowledgeable and helpful, and courteous in all our dealings. They responded promptly and effectively to any of our queries.
The panels were installed and connected to the electricity grid on the due date. The contractors who performed the work were most efficient. They completed the work in just a day when two days had been allotted for that purpose.
Our association with Sunstainable Pty Ltd was satisfactory and we recommend the company unreservedly.
I am just writing to thank you for all your help in getting our solar system installed. Your industry knowledge and personal manner made it very easy for me to understand the process and the potential benefits of installing solar panels. I was particularly impressed with the time you spent at our place determining our daily power usage so you could then recommend a system that would best meet our needs.
Based on the bills we have received since the system was installed (one was actually a credit not a bill) I am very confident that over the whole year we will save in excess of 75%.
I would thoroughly recommend Sunstainable to anyone who is considering solar power.
We would like to forward our thanks and appreciation to Bill and the team at Sunstainable for conducting yourself in a highly professional manner & communicating clearly to us what our home required from a solar system right from the start.
We were kept informed every step of the way with what was happening and if changes occurred. Your sales and expertise was evident with the solution you came up with for our home to keep within our budget, something no other company we received quotes from was able to do.
We could not be happier with the high standard of professionalism that you have given us and we would be happy to recommend you to anyone looking to install a solar system.
The installation went very well. The guys were easy to get along with and they did a great job. Thanks. (Now I’m feeling really smug, like the owner of a Prius.)
Thanks again for arranging all of this.
We would like to take this opportunity to thank you and all the staff at Sunstainable for the smooth and professional installation of a 5.7kw solar system on our Colorbond roof.
We also appreciate you spending so much of your time and patience in providing comprehensive information and advice regarding the numerous system options.
We were pleasantly surprised by your visit and professional approach in order to ensure we felt comfortable before placing a firm order with Sunstainable.
At no time did we feel pressured or obligated in being persuaded to making a compromised decision.
You looked at our personal needs and provided a solar system solution that is to be part of our retirement strategy (to help contain the spiralling costs of electricity).
Izzy and his installation team arrived promptly on the date specified.
They were polite and respectful at all times (even took their boots off every time they entered the house – much appreciated)
They communicated on a very high level which proved to be advantageous as the panel lay out was optimised by repositioning the panels other than first planned.
They worked tediously for long hours to ensure they finished the job before dark. A very tidy job – used existing roof fasteners – no new holes etc.
They tidied up after themselves and took all rubbish away.
Before leaving, Izzy assisted in the completion of the final paper work and explained the operations of the system. He also left his business card for contact purposes in case the need arises.
From the moment the system was turned on, it has produced significant power that is going to provide and excellent cost saving on our future power bills.
We can’t thank you enough!
We would like to thank Bill and all the crew at Sunstainable for the excellent level of service provided in all aspects of provisioning a 5.0kw system onto our slate tile roof. Bill coordinated the installation with the slate roofer to ensure that the installation was fast, efficient and without any negative impact on the roof.
The system installed has worked flawlessly from the get go. The advice provided by Bill and Izzy has been excellent throughout and has helped us understand better the options available to reduce the cost of our household energy consumption.
After installation support has been unparalleled and I will have no hesitation in going to Sunstainable for future upgrades to the system or in recommending their services to others.
I would like to express my sincere appreciation to the team at Sunstainable for their fantastic work with my solar installation.
In December 2012, I had a 6kW solar system installed which was the maximum size the power distributor allowed. The service, assistance, and installation was excellent. This year, Sunstainable then installed a 15kW on-grid battery storage system along with additional production capacity. Peter, Izy and Bill were great and ensured a smooth process for me.
I confidently recommend Sunstainable for first class professionalism and expertise. I’m saving heaps with no more ridiculously high electricity bills.Thanks again to you all.